Free shipping on all orders. Customers do not need to pay any additional shipping charges.
Once your order is authorized and verified, we will send you a confirmation email. We start preparing your order immediately after verification.
You should receive a tracking confirmation email to track the status of your order within 1-3 business days of processing once your order is fully processed.
Order processing time
This is the time that elapses between when a customer places an order and when the seller hands it over to the delivery service.
Generally, orders are shipped within 1-3 working days after order confirmation/payment.
Our warehouse shipments operate during standard business hours Monday through Friday only. In these cases we will take steps to ensure shipment delays are kept to a minimum.
Shipping costs and shipping times
Due to logistics reasons, we currently only support logistics delivery in the United States, and other countries do not yet support delivery.
|5-7 Working Days
Total delivery time = handling time + shipping time (depending on your location)
We only offer shipping within the United States.
PO Box Box or APO/FPO/DPO and international delivery services are not currently available.
You will receive an email when your order has shipped. We will provide a tracking number (tracking number will be activated within 24 hours). Please note: During events or holidays this may take longer.
Tracking information may take 48 to 72 hours to update.
If you are unable to track your package properly, please contact us and we will resolve the issue within 48 hours.
Exceeded delivery time
International shipping may experience delays due to holidays. If your order is delayed, please contact us via email email@example.com, we will promptly follow up on the shipping status and assist the customer to sign for it. Thank you for your understanding and support.
Cancel the order
If you contact us promptly after purchasing, we can cancel your order for you. If your payment is completed but the package is not shipped, you can cancel the order before the item is shipped. We will refund your money in full.
Once the package is shipped, the order cannot be canceled.
We will be responsible for paying all customs fees, duties and taxes. Customers do not need to pay any additional fees
Address:1942 Broadway Street, Suite 314C Boulder, CO 80302,United States